Contact Us

Contact Us

Runixs


Get in Touch

Have a question about our treadmills, your order, or anything else? We're here to help.

Email: service@runixs.com

Response Time: Within 24–48 hours on business days

Hours: Monday–Friday (excluding holidays)


How We Can Help

  • Product Questions – Treadmill models, features, specs, and buying advice

  • Order Support – Placing, changing, or canceling an order

  • Shipping – Tracking, delivery times, and logistics

  • After-Sales – Returns, warranty, repairs, and parts

  • Other – Partnerships, wholesale, and media


Before You Contact Us

To help us assist you faster, please include:

  • Your order number (if available)

  • The email used for your order

  • A description of the issue (photos or videos welcome)

  • Your country/region


Business & Partnerships

For wholesale, distribution, or media inquiries:

Email: service@runixs.com

Please add a subject line such as Wholesale Inquiry, Partnership, or Press.


Runixs
Email: service@runixs.com

We look forward to hearing from you.


Runixs — Built to Run.